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Philippine Standard Time:
29 February 2024, 07:30 AM

BOC Launches Call Center Hotline Service

May 11, 2021

True to its commitment to innovate its services, the Bureau on May 07, 2021, formally launched its enhanced BOC-Call Center hotline through a partnership with Digital Minds BPO Services Inc.

The partnership is a result of the Bureau’s identification of some key areas in the present customer assistance set-up which need improvements such as call management, call monitoring, call storage, and IVR systems.

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